// Support

How can we help?

Read the StixCut Manual The complete reference for setup, layout, cut paths, printing, settings, templates, and shortcuts. Open manual ↗

// Guides

FAQ

Answers to the most common questions.

Getting Started

Set up StixCut, connect your PixCut S1, and print your first sticker sheet.

Read guide ↓

Connecting Your Cutter

Troubleshoot USB and Bluetooth connections to the PixCut S1.

Read guide ↓

Cutline Editing

Node editing, SVG import, offset paths, and setting up contour perf-cuts.

Read guide ↓

Sheet Layout & Auto-Pack

Arranging stickers, using templates, auto-pack, and setting gap and margin preferences.

Read guide ↓

Cut Settings

Kiss-cut vs. perf-cut, blade pressure, cut margin, and material profiles.

Read guide ↓

Keyboard Shortcuts

Every canvas, document, and print overlay shortcut in one place.

Read guide ↓

Billing & Licensing

Managing your license, transfers, and refund policy.

Read guide ↓
StixCut is built specifically for the Liene PixCut S1, connecting over USB or Bluetooth. Additional cutter support may be added in future releases.
StixCut's design, library, layout, and printing tools run locally. Your sticker library lives on your machine — no cloud account, no sync, no login required. Internet access is required for initial license activation and periodic subscription validation.
StixCut is available for macOS (Apple Silicon and Intel) and for 64-bit Windows 10 version 2004 or later, with the same features on both platforms.
The Windows installer is not signed yet, so Windows identifies it as coming from an unknown publisher. Only install StixCut downloaded directly from stixcut.com. We plan to sign future releases and publish StixCut in the Microsoft Store.
The Windows version does not install updates automatically. StixCut will alert you when a new version is released so you can download the latest installer from stixcut.com.
Make sure the PixCut S1 is powered on and not connected to another device or app. For USB, try a different port or cable — some cables are charge-only. For Bluetooth, remove the printer from your system's Bluetooth paired list and scan again from inside StixCut. If the issue persists, email [email protected].
Yes. Select an existing sticker, then use Add Path › SVG in the Inspector to add the SVG as a precision cut layer. Importing an SVG through the Library creates a sticker image instead of adding a cut path to another sticker.
Open Settings › Cut and adjust the blade pressure. For kiss-cut, the default is 42 — increase it if the blade isn't reaching through, decrease it if it's cutting into the backing. Make very small adjustments, about 1-2 units at a time.
PixCut S1 doesn't always load sticker sheets perfectly, so there will often be a slight offset. The Cut Margin changes the distance between the artwork edge and its cut path; which helps to give space to the sticker image. Calibrating your printer in the official app helps. A full calibration flow within StixCut is planned for a future update.
Yes. StixCut documents save the full session state - placements, positions, cut settings, and cut path edits - as .stixcut files. Use File › Save (⌘S) or enable auto-save in Settings › General. Auto-save triggers 3 seconds after the last change, once the document has been saved to disk at least once.
Yes. Use File › Save as Template to create a .stixtpl file. Templates keep the sheet layout, background, and cutlines, but replace sticker artwork with placeholders so someone else can swap in their own images while keeping the same cut paths.
Yes. File › Export can save a high-resolution PNG or a PDF of the current sheet — useful for proofing, sharing with clients, or archiving designs.
Select a sticker placement and choose "Remove Background." StixCut uses on-device machine learning to isolate the subject, then re-traces the sticker. No image is sent anywhere.
A peel tab is a small notch cut alongside a perf-cut sticker's edge so you can get a fingernail under it easily. Enable perf-cut on a sticker, then find the Peel Tab controls in the Inspector. The radius defaults to 4 mm and can be moved along the cut edge using the position offset slider.
No. StixCut is an independent third-party app by Art Hax, LLC. It is not affiliated with, endorsed by, or sponsored by Liene, PixCut, or HongKong Hannto Technology Co. Limited. It communicates with the PixCut S1 using the printer's documented protocol.
Email [email protected] within 30 days of purchase with your order number. Full refund, no questions asked.
1
Download and install StixCut
Grab the latest build from stixcut.com/download. On macOS, open the DMG and drag StixCut to Applications. On Windows, run the MSI; the installer is currently unsigned and will appear as coming from an unknown publisher, so only use the installer downloaded directly from stixcut.com.
2
Get familiar with the layout
The window has three areas: the Library sidebar on the left (your sticker images), the Canvas in the center (the sheet you'll print), and the Inspector on the right (settings for whatever is selected). The toolbar shows the document name, quick actions, and printer status. Print & Cut is in the Inspector's print header.
3
Import your sticker images
Drag image files (PNG, JPG, SVG, WebP, TIFF, BMP, or HEIC on macOS) directly into the Library sidebar, or use File › Import Images. You can also drag an entire folder in to create a named group. StixCut automatically traces a cut path for each raster image.
4
Place stickers on the sheet
Drag a sticker from the Library onto the canvas sheet, or double-click a library item to place it at the center. You can place the same sticker multiple times. Resize or rotate using the handles that appear when a placement is selected.
5
Connect your PixCut S1
Plug the printer in via USB or power it on for Bluetooth. In the Device Picker, click + Add beside the discovered printer, then click Continue. You can also continue without a printer and add one later.
6
Hit Print & Cut
Use the Print & Cut button in the Inspector's print header. A progress overlay appears showing each phase: Prepare, Upload, Print, Action when needed, Cut, and Done. When "DONE" appears and confetti falls, your sheet is ready.
Tip
StixCut's design, library, layout, cut-path editing, and export features work locally with no Liene account or cloud sync. License activation and monthly subscription validation require internet access.

USB

1
Power on the PixCut S1 and plug it into your computer using the included USB cable.
2
In the Device Picker, click + Add beside the discovered USB printer, then click Continue.
3
The printer is added to your known printers and its status appears in the Inspector. You're ready to print.

Bluetooth

1
Power on the PixCut S1. Make sure it isn't already connected to another device.
2
Wait for the printer to appear in the Device Picker. StixCut scans directly — no operating-system Bluetooth pairing is needed.
3
Click + Add beside the printer, then click Continue. Its status appears in the Inspector.

Troubleshooting

Printer not detected
Make sure the PixCut S1 is powered on. For USB, try a different port or cable — some cables are charge-only. For Bluetooth, check that the printer isn't already connected to another device. Only one connection at a time is supported.
Bluetooth keeps disconnecting
The PixCut S1 has a configurable auto-off timer. Open Settings › Printer Details and set Auto-Off to a longer interval, or "Never," if sessions frequently time out mid-print.
Stuck on "Connecting..."
Quit StixCut, power-cycle the printer, and reopen the app. If the problem recurs, remove any PixCut entry from your computer's Bluetooth paired-device list before scanning again.

Auto-Trace

When you import a raster image, StixCut automatically detects its foreground contours, simplifies them into editable curves, and creates a cut path. If no clear foreground is found, it falls back to a rectangle around the image.

If the trace is too tight or too loose, select the sticker and adjust the Cut Margin in the Inspector. Positive values push the cut path outward; negative values pull it inward. Default is 1.5 mm.

SVG Cut Path Import

To use a hand-drawn or Illustrator/Affinity-exported cutline, select the sticker placement and choose Add Path › SVG in the Inspector. The SVG paths become a precision vector cut layer attached to that sticker.

Do not use the Library import menu when you want to add a cut path to an existing sticker. Importing an SVG through the Library creates a sticker image instead.

Node Editing

Double-click a placement's cut path, or select its Cut layer and click Edit Path in the Inspector, to enter the Cut Path Editor. Drag nodes to move them, or drag the Bezier control arms to adjust the curve. Press Escape to exit. Edited paths survive document saves and undo/redo.

Kiss-Cut vs. Perf-Cut

  • Kiss-cut — blade cuts through sticker film but not the backing. Stickers stay on the sheet and peel individually.
  • Perf-cut — a dashed cut through the sticker and backing, so the sticker can stay on the sheet until peeled or be separated along the perforation.

Choose kiss-cut or perf-cut independently for each Cut layer in the Inspector. Set the application default for new stickers in Settings › Cut.

Perf-cut works best with simple, smooth shapes. Detailed contours and sharp corners can be harder to separate cleanly.

Peel Tabs

When perf-cut is enabled, you can add a peel tab — a small notch cut into the backing that makes the sticker easy to pop off.

  • Default radius: 4 mm (max 8 mm)
  • Position offset: -200 mm to +200 mm along the cut edge
  • A PEEL icon prints on the sheet to mark the tab

Cut Safety Margins

StixCut shows the active safety margin as a dashed border inside the sheet edge. The margin is configurable in Settings › Cut, and any cut geometry that crosses it is flagged before printing.

Manual Placement

  • Drag a sticker from the Library sidebar onto the canvas sheet to place it.
  • Double-click a library item to place it at the center of the sheet.
  • Drag corner handles to resize; drag the rotation handle above the selection to rotate.
  • Hold while dragging a resize handle to temporarily override the locked aspect ratio.
  • Hold while rotating to snap to 15° increments.
  • Hold and drag a placement to duplicate it.
  • Press ⌘D to duplicate the selected placement.
  • ⌘-click to multi-select, then use the alignment grid in the Inspector.

Auto-Pack

Auto-Pack arranges stickers to minimize wasted space while honoring your sticker gap and margin settings. Use Edit › Auto-Pack Sheet or the Auto-Pack Sheet control in the Inspector. Use Shuffle Pack to re-roll the arrangement. Run Auto-Pack again to cycle through remaining Library items.

SettingDefaultWhat it controls
Sticker Gap2 mmMinimum space between stickers.
Left Margin2 mmDistance from the left edge (matches cut safety zone).
Max Sticker Size45 mmStickers larger than this are excluded — resize them first.
Allow RotationOnLets Auto-Pack rotate stickers to fit more.

Templates

Templates are saved as .stixtpl files. They preserve the sheet layout, background, cut settings, and cutlines, but replace sticker artwork with placeholders for the next user.

  • Use File › Save as Template to export the current sheet as a template.
  • Open a template to start in locked mode, so cutlines stay fixed while images can be replaced.
  • Double-click a placeholder image to choose new artwork while keeping the original cut path.
  • Use templates for repeatable formats like card skins, phone skins, labels, and branded sheet layouts.

Media Types & Sheet Size

  • Print & Cut — prints the artwork, then sends the configured cut layers.
  • Print Only — prints the raster artwork without sending a cut job.
  • Custom — set your own dimensions and choose whether the media supports cutting.

Pan & Zoom

  • Zoom: ⌘+ / ⌘- or pinch on trackpad
  • Fit to window: ⌘0   Actual size: ⌘1
  • Pan: Space + drag, or two-finger drag on trackpad

Blade Pressure

Set in Settings › Cut. Pressure is a 1-100 scale; higher drives the blade deeper.

ModeDefaultTypical range
Kiss-cut4230-55 for most vinyl sticker paper
Perf-cut5345-65; perf-cut needs more force

Cut Margin

Offsets the cut path outward from the traced image edge. Positive = bleed; negative = tucks inside.

SettingDefaultRange
Cut margin1.5 mm-5 mm to +5 mm

Perf-Cut Dash Settings

SettingDefault
Dash length8 mm
Dash spacing0.05 mm

Longer dashes tear more cleanly. Shorter dashes produce a finer perforation.

Material Profiles

The built-in Oracal 651 profile works well for most glossy vinyl. Create custom profiles in Settings › General under Custom Media Types — each stores its own dimensions, cut support flag, and name.

Cuts too deep or too shallow?
Start with the default pressure and make a test cut on scrap media. Adjust by 1-2 units at a time — small changes have a noticeable effect. For new media, start around 35-40 and work up until the sticker cuts cleanly without cutting through the backing.
About the cutting strip
The PixCut S1 uses a replaceable PTFE/Teflon cutting strip beneath the media path to protect the blade and prevent damage to the machine. With official Liene sticker sheets and StixCut's default kiss-cut settings, the blade should not cut through the material into the strip.

However, perf-cut mode and higher custom blade pressure settings are designed to cut deeper and will eventually score or gouge the cutting strip. This is normal behavior on professional cutting devices. Over time the strip will show visible wear where cuts repeatedly land.

Replace the cutting strip and blade periodically to maintain clean cut quality and consistent depth. StixCut sells replacement cutting strips and replacement blades tested specifically for PixCut machines in the Accessories section of the store. For regular use, replacement every few months is typical depending on media type and cut pressure.
Windows shortcuts
The table below shows macOS keys. On Windows, use Ctrl in place of for standard document, copy/paste, duplicate, and zoom shortcuts. Redo is Ctrl+Shift+Z, Save as Template is Ctrl+Shift+Alt+S, and Quit is Alt+F4. Mouse-modifier gestures may differ by platform.

Canvas

⌘PPrint & Cut
⌘DDuplicate selected
⌘ASelect all
⌘⇧ADeselect all
⌥ dragDuplicate while dragging
or DeleteDelete selected
⌘-clickMulti-select
Marquee dragArea select on empty canvas
⇧ drag handleRotate in 15° snaps
⌥ drag cornerScale from center
Space + dragPan canvas
Arrow keysNudge selected
+ ArrowNudge selected 1 mm
⌘⇧PAuto-Pack Sheet
⌘] / ⌘[Move forward / backward
⌘+ / ⌘-Zoom in / out
⌘0Fit sheet to window
⌘1Actual Size
EscExit Path Editor
ReturnClose subpath

Document

⌘SSave
⌘⇧SSave As
⌘⇧⌥SSave as Template
⌘OOpen
⌘NNew
⌘WClose window
⌘ZUndo
⌘⇧ZRedo
⌘C / ⌘VCopy / paste placements
⌘,Settings
⌘QQuit

Print Progress Overlay

⌘.Cancel job
⌘LToggle event log

Activating Your License

After purchasing Monthly ($5/mo) or Lifetime ($89), you'll receive a license key by email. Open StixCut, go to Settings › License, and enter the key. Lifetime activation works offline. Monthly activation requires internet to validate your subscription.

Crafter (Free Tier)

StixCut is free to download and use forever as Crafter. You get full access to every feature with unlimited printing for the first 7 days. After that, printing is limited to 3 jobs per day — no card required, no expiry.

How Many Machines?

Each license allows three activations per year for that individual license holder's use. Licenses work with either the macOS or Windows app. if you need to activate more than three devices per year, email [email protected] for details.

Refunds

Email [email protected] within 30 days of purchase with your order number. Full refund, no questions asked.

// Email us

Still stuck?

Send us a note. We read every email and will do our best to help you out.

[email protected]